privacy policy


section 1 - what do we do with your information?

when you purchase something from our shop, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. when you browse our shop, we also automatically receive your computer’s internet protocol (ip) address in order to provide us with information that helps us learn about your browser and operating system. with your permission, we may send you emails about our shop, new products and other updates.

section 2 - consent

how do you get my consent?

when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. if we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

how do i withdraw my consent?

if after you opt-in you change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at anytime by contacting us at or three gauge, the studio, west barn, bath, ba2 9ee, united kingdom.

section 3 - disclosure

we may disclose your personal information if we are required by law to do so or if you violate our terms of service.

section 4 - squarespace

our store is hosted on squarespace. they provide us with the online e-commerce platform that allows us to sell our products and services to you. your data is stored through squarespace’s data storage, databases and the general sqaurespace application. they store your data on a secure server behind a firewall.

section 5 - payment

if you choose a direct payment to complete your purchase, payment gateway stripe stores your credit card data. it is encrypted through the payment card industry data security standard (pci-dss). your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. after that is complete, your purchase transaction information is deleted. all direct payment gateways adhere to the standards set by pci-dss as managed by the pci security standards council, which is a joint effort of brands like visa, mastercard, american express and discover. pci-dss requirements help ensure the secure handling of credit card information by our store and its service providers. for more insight, you may also want to read stripe’s terms of service here or privacy statement at

section 6 - third-party services

in general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. however, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. for these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. once you leave our website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms of service.

section 7 - links

when you click on links on our shop or website, they may direct you away from our site. we are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.

section 8 - security

to protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. if you provide us with your credit card information, the information is encrypted using secure socket layer technology (ssl).  although no method of transmission over the internet or electronic storage is one hundred percent secure, we follow all pci-dss requirements and implement additional generally accepted industry standards.

section 9 - cookies

our website uses cookies, you can opt to decline the use of cookies when prompted for permission on entering the site. our site platform is provided by squarespace, who may use cookies which are necessary for the proper operation of our system. use of these cookies doesn't require consent under current european union legislation. 

section 10 - changes to this privacy policy

we reserve the right to modify this privacy policy at any time, so please review it frequently. changes and clarifications will take effect immediately upon their posting on the website. if we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

section 11 - questions and contact information

if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply would like more information contact us at or three gauge, the studio, west barn, bath, ba2 9ee, united kingdom.